Frequently Asked Questions
Do I need an appointment, or do you accept
walk-ins?
We recommend scheduling an appointment whenever possible to help reduce wait times and ensure we can dedicate the time your pet deserves. If your pet needs urgent medical attention, please give us a call—we’ll do our best to accommodate same-day appointments whenever availability allows.
What types of pets do you treat?
Our team proudly provides veterinary care for both dogs and cats of all ages, from playful puppies and kittens to senior pets needing specialized care.
What should I bring to my pet's first appointment?
If available, please bring any previous veterinary records, vaccination history, current medications, and a list of any questions or concerns you have about your pet’s health. If you’re transferring from another veterinarian, our team can also help request records on your behalf.
What should I bring to my pet's first appointment?
If available, please bring any previous veterinary records, vaccination history, current medications, and a list of any questions or concerns you have about your pet’s health. If you’re transferring from another veterinarian, our team can also help request records on your behalf.
Do you offer same-day appointments?
Yes! We understand pets don’t always get sick on a schedule. We offer same-day appointments whenever possible for sick pets and urgent medical concerns. Please call us as early as possible so we can discuss availability.
What payment methods do you accept?
We accept most major credit cards, debit cards, cash, and other approved payment methods. Financing options such as CareCredit or Scratchpay may also be available for qualified clients. If you have questions about payment, our team is always happy to help.
How often should my pet have a dental cleaning?
Every pet is different, but most dogs and cats benefit from regular dental evaluations during their annual wellness exams. If dental disease is present, your veterinarian may recommend a professional dental cleaning to help prevent pain, infection, and tooth loss.
How often should my pet have a wellness exam?
Most healthy adult pets should have a wellness exam once a year. Puppies, kittens, senior pets, and pets with ongoing medical conditions may benefit from more frequent visits to help monitor their health and catch concerns early.
When should I bring my pet in if they're sick?
If you notice changes in your pet’s appetite, energy level, behavior, breathing, mobility, or bathroom habits, it’s always best to contact our team. Early diagnosis often leads to simpler and more effective treatment.
Do you perform surgery?
Yes. Hawaiian Gardens Animal Hospital offers a variety of surgical procedures for dogs and cats. Before recommending surgery, our veterinary team will discuss your pet’s condition, explain the procedure, answer your questions, and review what to expect before, during, and after surgery.
How do I know if my pet is having an emergency?
If your pet is experiencing difficulty breathing, severe bleeding, repeated vomiting, collapse, seizures, inability to urinate, or has suffered significant trauma, seek veterinary care immediately. If you’re unsure whether your pet needs emergency treatment, call our hospital and we’ll help guide you on the next best steps.
Do you accept new patients?
Absolutely! We’re always excited to welcome new pets and their families to Hawaiian Gardens Animal Hospital. Whether you’ve recently moved to the area or are searching for a new veterinary team, we’re here to provide compassionate, personalized care for every stage of your pet’s life.
How do I schedule an appointment?
Scheduling an appointment is easy! Simply give our office a call or use our online appointment request form. Our friendly team will help you find a convenient time and answer any questions before your visit.